LONG BEACH BMW MOTORCYCLES

-Anonymous |

when thinking about my experiences as a customer at the long beach motorrad BMW dealer a few words come to my mind.....experience, knowledge, professionalism, availability and friendliness...When Carl took care of me the first time i bought a bike at this location he demonstrated extreme patience and knowledge which immediately contributed to making me at ease buying my first BMW bike, a few months later, i needed a second bike, with no hesitation, I immediately went back to him for advice and information ... ever since, I have been the satisfied and happy owner of successively a BMW G310R and recently the beautiful F750GS which is exactly the bike i was looking for. thank you Carl! ...furthermore,I was also very impressed by the quality and dedication of the whole dealer staff.

Michael Reynolds | Los Angeles, CA

Excellent experience with Ron Tate - knowledgeable salesman, no pressure transaction, found exact motorcycle I was looking for, for the right price. Thank you.

David Han | Anaheim, CALIFORNIA

I thought it couldn't be done, but one hour is all it took for me to finish purchasing my new motorcycle at Long Beach BMW Motorcycles from start to finish. I had my eye on a 2016 BMW S1000R for sale so I stopped by the dealership to take a look. Upon walking in, I was immediately greeted by Charles the owner who kindly told me to take a look around and feel free to ask any questions. No pressure, no selling tactics - just a genuine greeting and offer to help. Upon taking a look at the bike, I sat down with Charles and asked for an out the door price. Surprisingly, Charles offered a very reasonable out the door price and after countering with a price I had in mind, we had ourselves a deal. That's all there was to it! No hidden fees, no upsell, just an honest and transparent negotiation settling on a purchase price amenable to both parties. I wish all dealerships ran their operations in this manner.After determining the price, Charles had me sit down with Gaje to complete the necessary paperwork. I had previously told Charles that I needed to catch a plane shortly, and he relayed the information to Gaje. I was doubtful that we could finish everything in the 45 minutes I had remaining, but Gaje made it happen without any pressure, delays, or upsell. Having previously purchased a Harley Davidson at a different dealership where the process took hours, I was immediately impressed and grateful that the staff at Long Beach BMW Motorcycles was straight to the point, honest, and efficient.I highly recommend purchasing your next motorcycle at Long Beach BMW Motorcycles if you value fantastic customer service and an upfront approach to sales. The entire staff is warm and friendly without applying the usual sales tactics found at many big-box dealerships. To top things off, Long Beach BMW Motorcycles even offers loaner bikes whenever you drop off your purchased bike for services. A big thank-you to Charles and Gaje for getting me on the bike of my dreams while executing a painless sales experience!

Dan Lehnberg | Redondo Beach, CA

An all around fantastic experience! I stopped by Long Beach BMW motorcycles after visiting other motorcycle dealerships. I sat on every type of motorcycle over the course of a couple weeks. Michael Williams at LB BMW motorcycles took time with me and invited me to sit on a variety of BMW's while patiently answering my questions. Michael put together a great deal for me that was extremely fair and so simple. I'm having a ball on my new bike!! THANK YOU Michael and all the Long Beach BMW staff. I'll be back when it's time to upgrade to that next bike!!

Brad Burns | Komoka, ONTARIO CA

Last Friday (April 08, 2022) my riding partner Scott and I experienced a mechanical breakdown on my 2008 R1200GSA. We diagnosed it at the side of the road to be the fuel pump and had it towed to your beautiful facility. Scott went ahead on his bike to see what arrangements could be made on my bike while I waiting for the tow truck to show up. Scott spoke with Jeff in service and got things started. When I showed up Jeff went into high gear to help us out. After a quick check over on my bike he went to work on the computer and found the Canadian fuel pump recall notification and said that my bike qualiified!! YAY.. He also said that, while you guys were stacked up with work, he would do his best to get it looked at and repaired by Monday/Tuesday. Since we were just one day into our ride up the PCH to Oregon time was of the essence and he appreciated this. We counted on the BMW dealer network to get us back on the road ASAP and as in the past they came through again. So I would just like to take this moment to thank Jeff, Chelsea and the techs for helping us to continue on our trip. The alternative which was heading back to Canada with our tails between our legs. THANK YOU LONG BEACH BMW MOTORCYCLES!!!!!

Andrew Lucero | Gardena, CA

I purchased a 2014 r1200rt August 23,2021 from Rachel Mosier. I must say that she was the reason I purchased the bike from Long Beach BMW. I visited the dealership for several weeks and Rachel was always pleasant and patient with me. Thank you Rachel and thank all of you guys at the dealership. I am so pleased with the level of courtesy and knowledge of everyone.

JR Calanoc | Foster City, CA

Owen B absolutely went out of his way, to search for and obtain the bike I was looking for. Once he found it, he made sure to keep me updated on arrival date and next steps. One of the best customer service experiences I've had. It's obvious he is a rider and loves what he does.

David Ortega | Murrieta, CALIFORNIA

Thanks Michael Williams for coming in on your day off. Very good communication.

-Anonymous |

when thinking about my experiences as a customer at the long beach motorrad BMW dealer a few words come to my mind.....experience, knowledge, professionalism, availability and friendliness...When Carl took care of me the first time i bought a bike at this location he demonstrated extreme patience and knowledge which immediately contributed to making me at ease buying my first BMW bike, a few months later, i needed a second bike, with no hesitation, I immediately went back to him for advice and information ... ever since, I have been the satisfied and happy owner of successively a BMW G310R and recently the beautiful F750GS which is exactly the bike i was looking for. thank you Carl! ...furthermore,I was also very impressed by the quality and dedication of the whole dealer staff.

Michael Reynolds | Los Angeles, CA

Excellent experience with Ron Tate - knowledgeable salesman, no pressure transaction, found exact motorcycle I was looking for, for the right price. Thank you.

David Han | Anaheim, CALIFORNIA

I thought it couldn't be done, but one hour is all it took for me to finish purchasing my new motorcycle at Long Beach BMW Motorcycles from start to finish. I had my eye on a 2016 BMW S1000R for sale so I stopped by the dealership to take a look. Upon walking in, I was immediately greeted by Charles the owner who kindly told me to take a look around and feel free to ask any questions. No pressure, no selling tactics - just a genuine greeting and offer to help. Upon taking a look at the bike, I sat down with Charles and asked for an out the door price. Surprisingly, Charles offered a very reasonable out the door price and after countering with a price I had in mind, we had ourselves a deal. That's all there was to it! No hidden fees, no upsell, just an honest and transparent negotiation settling on a purchase price amenable to both parties. I wish all dealerships ran their operations in this manner.After determining the price, Charles had me sit down with Gaje to complete the necessary paperwork. I had previously told Charles that I needed to catch a plane shortly, and he relayed the information to Gaje. I was doubtful that we could finish everything in the 45 minutes I had remaining, but Gaje made it happen without any pressure, delays, or upsell. Having previously purchased a Harley Davidson at a different dealership where the process took hours, I was immediately impressed and grateful that the staff at Long Beach BMW Motorcycles was straight to the point, honest, and efficient.I highly recommend purchasing your next motorcycle at Long Beach BMW Motorcycles if you value fantastic customer service and an upfront approach to sales. The entire staff is warm and friendly without applying the usual sales tactics found at many big-box dealerships. To top things off, Long Beach BMW Motorcycles even offers loaner bikes whenever you drop off your purchased bike for services. A big thank-you to Charles and Gaje for getting me on the bike of my dreams while executing a painless sales experience!